Autoshare

Damage Waiver Policy

This policy outlines Auto Share’s damage coverage, liability limits, exclusions, and procedures for incidents involving damage, theft, or loss of the vehicle.

  1. Standard Damage Cover
    Included in your Subscription Fee:
  • Covers damage to the vehicle, theft, and third-party loss
  • A standard Damage Excess of $3,000.00 applies
  • Excess may be reduced through optional waiver (if offered)

 

  1. When the Excess Applies
    You are responsible for paying the Damage Excess if:
  • You are involved in an accident
  • The vehicle is stolen or vandalised
  • Third-party loss or repair costs are incurred

 

  1. When the Excess is Waived
    Excess may be waived only if:
  • You are not at fault (with supporting evidence)
  • You provide a completed Incident Report and third-party details
  • The other party’s insurer accepts liability

 

  1. Exclusions from Damage Cover
    Damage Cover is not provided in the following situations:
  • If the driver is not an authorised user
  • If the vehicle is driven recklessly or illegally
  • Damage from use of incorrect fuel or off-road driving
  • Tyre or underbody damage unless due to fair wear and tear
  • Personal property loss
  • Failure to report an incident or provide sufficient evidence

 

  1. Claims Procedure
    In case of an accident or theft:
  • Report the incident to Auto Share within 24 hours
  • Submit a completed Incident Report within 7 days
  • Provide police report if applicable
  • Cooperate with any investigations

 

  1. Additional Charges
  • A $110 claims administration fee applies to all claims
  • Additional cleaning or refuelling fees may apply if required
  • Late return fees are calculated daily