1. About Us

Auto Share Pty Ltd (ABN 12 648 994 192) (we, us, our) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy applies to all personal information we collect through our business operations, website (autoshare.com.au), and related services.

2. Information We Collect

We collect personal information necessary to provide our vehicle rental services. This may include:

• Identity and contact information
• Driver license and identification documentation
• Payment information
• Vehicle telematics data, including location, speed, and usage information, collected via GPS and immobiliser devices fitted to our vehicles

3. How We Use Your Information

We use your personal information to assess eligibility, provide and manage rental services, process payments, monitor vehicle condition and usage, enforce our rental terms, and comply with our legal and regulatory obligations.

Where a vehicle is fitted with a GPS and immobiliser device, telematics data may be used to locate and, if required under the terms of your rental agreement, remotely immobilise the vehicle.

4. Disclosure of Your Information

We may disclose your personal information to third-party service providers who assist us in delivering our services, including rental management, accounting, payment processing, and vehicle maintenance and roadside assistance providers. We take reasonable steps to ensure these providers handle your information in accordance with the APPs.

We may also disclose your personal information:

• To comply with a legal obligation, court order, or enforceable government or regulatory request
• To law enforcement or traffic authorities where required or permitted by law
• To a registered insurance company where relevant to a claim or inquiry arising from your rental
• To a debt collection agency where necessary to recover outstanding amounts
• To a third party pursuing a legitimate claim against Auto Share arising from your use of a vehicle, where disclosure is necessary to resolve that claim

5. Overseas Disclosure

Some of our service providers are located overseas, including in the United States, the Netherlands, Singapore, India, and the Philippines. We take reasonable steps to ensure overseas recipients handle your information consistently with the APPs. By using our services, you consent to this disclosure.

6. Retention of Personal Information

We retain your personal information, including telematics data, for as long as necessary to provide our services and to comply with applicable legal, regulatory, and tax obligations. When no longer required, we will take reasonable steps to destroy or de-identify it.

7. Security of Your Information

We protect your personal information through access controls, encryption in transit and at rest, and regular security reviews. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

8. Access and Correction

You have the right to access and request correction of the personal information we hold about you. To make a request, please contact us using the details below.

9. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us:

Email: contact@autoshare.com.au

Address: 27 Main North Road, Medindie SA 5081

We will aim to resolve your complaint within 30 days. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be published on our website.

Last updated: June 2026